About Our Damage Waiver Policy
At Advanced Car Hire, we don't offer insurance (as we are not a licensed insurance provider). Instead, we offer an Excess Waiver, which means:
If you follow the rules outlined in our Terms & Conditions, we waive our right to charge you for certain types of vehicle damage.
Because this is not traditional insurance, there are important exclusions, especially in cases of negligence or reckless driving. The vehicle remains our property, and you're responsible for looking after it during the rental.
That said, if you:
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Use the vehicle as intended
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Drive within the speed limits
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Treat it as if it were your own.
We're confident you'll have a trouble-free experience.
Understanding Your Vehicle Damage Waiver & Excess Options.
We want your rental experience to be smooth and worry-free, here's how our Excess Waiver works, what's included, and your optional upgrades.
Tyre & Glass Waiver, Included at No Extra Cost.
We automatically include a Tyre and Glass Waiver with every rental. This means:
- You won't be charged for the first damage to windows or windscreens
- We cover up to two damaged tyres free of charge.
In our experience, careful driving makes additional damage highly unlikely.
Optional: Zero Excess Coverage.
To reduce your excess liability to zero, we offer a Zero Excess upgrade for N$449.00 per day.
This option is available for all our vehicle models.
Without Zero Excess, your standard liability is N$45,000.00 for all models.
If you prefer full coverage, we recommend arranging travel insurance through your credit card provider or personal insurer.
Please note: You remain liable under the rental agreement.
You may claim reimbursement from your travel insurer if damage occurs.